Payment leniency for customers affected by coronavirus
The spread of COVID-19 has created much uncertainty for all of us. With caring thoughts to all directly and indirectly affected by this, we extend our wholehearted wishes for you and all your family’s well-being. As your insurance agency, we are committed to the health, safety, and comfort of our employees, customers, and communities.
Currently our operating hours have not changed. We are open for business Monday through Friday from 9am to 6pm and Saturday from 10am to 2pm.
…We are asking our customers, if at all possible to make payments or make changes via the phone, please do so. We understand some people prefer to come into the office, and that is fine. We will still serve those that walk in. Please note however: NO CHANGES, NO BINDING OF ANY KIND WILL BE ACCEPTED VIA THE VOICEMAIL SYSTEM. YOU MUST SPEAK WITH AN AGENT.
We are disinfecting every hour and feel that we are doing everything in our power to protect ourselves and our customers.
The carriers we represent are willing to work with customer who are affected by this virus. Please call the numbers below if you need assistance:
Everest/ Falls Lake: 800-545-7742
Universal P & C: 800-425-9113
The General: 877-222-4586
If you need to speak with an agent from our office, ABC Insurance: 706-277-1707 E: [email protected] or [email protected]