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Solutions, not Sales
What's the first word that comes to mind when you think of insurance agents?
Shady. Dishonest. Maybe even slimy? That ends NOW! We don't play like that because we live in the same community as our customers. We run into them at the grocery store, the ball field and church. We're their neighbors, so not doing the right thing is NOT an option. Read Our 6 promises to you to make your insurance experience the best it can be......
Real people are always available to help-no automated menus! You call and ask for that person-BOOM. Chances are good you'll get him or her on the first try. We're here to answer your questions handle your claim or steer you in the right direction. You can also communicate with us a variety of ways including phone, text, email or via popular social networks.
We'll make the insurance quoting and buying process as simple as possible. We'll tell you right away if we can help because we respect your time. We'll recommend solutions that work for YOU, not for US. If we can't help we can often refer you to someone we trust.
We'll explain what you need to know and in a way you understand. We won't ever make you feel dumb for saying "I don't understand," and we'll explain until you say "NOW I understand."
Call Back Promise
We'll return your call within one business day (but usually, much much sooner.) We'll get you answers within one business day. If it's going to take longer, we'll let you know and when you can expect to hear from us again. You can also communicate with us a variety of ways including phone, text, email or via popular social networks like Facebook.
We'll answer your questions. We'll provide advice. We'll connect you with resources to get the damages fixed. If the claim isn't your fault, we'll do everything we can to find who's responsible. We'll get you back on track.
Education & Information
The more information you have, the better decisions you'll make. We invest heavily in providing valuable, helpful information to our community. You understand, we have better conversations and YOU win. We're also known for our ability to explain insurance so you understand. Honest, straightforward and we never try to impress you with fancy terms.
Our office is relaxed and laid back - none of that corporate, stuffed suit mentality here. We even have 2 office dogs (The 4 legged kind) We have a pretty healthy sense of humor too. And with insurance you need all you can get.
ABC Insurance is a community and industry-respected provider of auto insurance, home insurance, business insurance, health insurance and life insurance. We're an independent agency that represents several reputable financially stable insurance companies. This means we are able to find the insurance program that works for YOU. As an independent insurance agency, we are able to provide objective advice that is always in your best interest. Our highly trained and educated staff takes the time to explain so you understand and feel confident with the decisions you're making.
We're also a family business
Family is more than just the people who work in our agency- it's our approach to helping others. Family goes beyond our staff and clients to whoever we can help, in whatever capacity. We take our approach to helping others seriously. And when we help you, you become a member of our family.
We pledge to be more than just the people that sell you insurance. We want to be your partner.
We're committed to the community we serve
We're also a passionate supporter of our community and its residents. Along with memberships in the Greater Dalton Chamber of Commerce, The Antioch School Supply Partnership or employee memberships in various service clubs, we believe in helping our community. Whether it's serving hot dogs for customer appreciation days, raising money for charity, sponsoring school events or just rolling up our sleeves and pitching in to do the work, we've long been known as the most community-oriented independent insurance agency around. Just ask anyone.
If you have similar values and appreciate our promises we want to work with YOU! Call. Click or Find Us Online and we'll be happy to help you out. You can also Request a Quote.